An interesting press release at http://europa.eu/rapid/pressReleasesAction.do?reference=IP/07/1741&format=HTML&aged=0&language=EN&guiLanguage=en
Apparently Europe Direct has already had its 100,000th enquiry this year
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That seems a huge number when many of the more traditional centres, such as EDCs and EICs have apparently seen enquiries drop. I wonder if these are questions which previously went elsewhere, or which people just didn't ask?
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